Your privacy is important to us. We want you to know that your personal information is processed fairly and lawfully at Netsocks.io. This Privacy Policy is designed to inform you about the purposes and conditions under which we process your personal data. If you have any questions about this policy or if you have any requests related to the processing of your personal data, you can contact us at hello@netsocks.io.
When you register, we ask you to enter your email address so that we can create the account that gives you access to the Netsocks.io dashboard and our services.
You can contact us by sending an email to one of our dedicated email addresses, submitting an enquiry via the live chat platform or via social media. If you contact us, we will process your personal data for the purpose of responding to and managing your enquiry. Your data is processed on the lawful basis of your consent, which you give to us through an active request (contacting us is considered a clear affirmative act that establishes consent to the processing of your personal data). We may also process personal data for the purpose of performing a contract and on the basis of our legitimate interest in ensuring that our customers are reliable and creditworthy.
Netsocks may use your personal information to inform you about our services. Where applicable law permits us to communicate with you without separate consent, we will communicate with you on the lawful basis of our legitimate interests to make you an offer of our services. Please note that you can unsubscribe from any marketing communications from us at any time by clicking on the unsubscribe button in our emails or by contacting us at hello@netsocks.io.
Netsocks uses certain service providers (data processors) to process your personal data. Such data processors include CRM software providers, business development service providers, email and email tracking service providers, online live chat service providers, customer support specialists, web hosting companies, data analytics service providers, payment service providers and other service providers. In all cases, your personal information will be shared only to the extent necessary to provide their services. In the event that you interact directly with our service providers, please refer to their terms and conditions and privacy policies to understand what personal information they collect and store. Your personal information may be transferred to and stored on computers located outside your state, country or other governmental jurisdiction, which may have data protection laws that differ from those in your jurisdiction. Please be assured that we will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.
If you are based in the European Economic Area (EEA) Most of our service providers are based in the EEA and the U.S. Many of those incorporated in the U.S. are members of the EU-U.S. Privacy Shield Framework and publicly commit to comply with mandatory EU privacy standards. In other cases, where necessary, we ensure that our data processors based in the US and outside the US comply with EU privacy standards by entering into agreements with standard data protection clauses adopted by the European Commission.
Netsocks keeps personal data related to communications for up to 5 years after our last contact with you. Your data may be kept for a longer period if this is necessary to defend against claims, demands or actions and to exercise our rights or for other legal reasons.
If you wish to edit or delete your information, you can email us at hello@netsocks.io. In relation to your personal data, you have the following additional rights granted by the General Data Protection Regulation (GDPR):
Based on our legitimate interest in being visible in the marketplace, we may use social media features to make it easier for you to share information. Please note that these social media widgets may collect certain information, such as IP addresses, even if you are not a member of that particular social media platform.
We do not knowingly collect personal information from children under the age of 13 or any other age where the consent or authorisation of a parent or guardian is required to process the information. If you are a parent or guardian and know that your children have provided us with personal information, please contact us. If we learn that we have collected personal information from children without verifying parental consent where required, we will take action to delete that information from our servers.
This privacy policy will remain in effect until a new policy replaces it. We may choose to update this policy at our discretion, so you should check this page periodically, as the terms may change from time to time. Your continued use of our website and/or services will constitute your acknowledgement of the policy as it currently stands and your understanding of the terms of the policy. The privacy policy was last updated on February 2, 2022.
